Communication and Public Outreach

Related Goals: Environmental Sustainability, Emergency Preparedness, Key Infrastructure, Community Connectivity & Economic Vitality, and Workforce Housing

1.1 Implement Church Street/Truckee Way

Description: An artist has been selected to create the work and is under contract. The foundation will be installed by the Town of Truckee this summer and the sculpture is anticipated to be installed in the fall of 2025.

Project Update:
September 30, 2025: The concrete foundation is constructed and complete in the roundabout. The artist is planning to drive here with the first load of art in November and the second load of art in December. The actual installation date will depend on the delivery schedule and weather conditions.

December 31, 2025: The first portion of the artwork was installed in December 2025, including the base and one stem. The second installation includes two stems and the flowers, and the installation date will depend on the artist's delivery schedule and weather conditions.

Target Date: Fall 2025
Status: 85% Complete
Lead: Engineering
Supporting: 

1.2 Update Public Art Inventory

Description: Implement an update to the Public Art Inventory including adding new pieces, updated descriptions and photos and improved presentation.

Project Update: 
September 30, 2025: New photos and a new web layout are complete. Staff is still working on updating the narratives for each artwork, which is anticipated to occur by December 31, 2025.

December 31, 2025: Narratives are complete. The inventory is expected to be finalized and promoted in early 2026.

Target Date: Summer 2025
Status:  Complete
Lead: Engineering 
Supporting: 

1.3 Implement Temporary Public Art Program Pilot at the Railyard Mobility Hub

Description: This program focuses on a temporary art pilot program at the Mobility Hub site. This simplified approach will allow the PACT to evaluate the project success, costs, and refinements that might be necessary before expanding the program.

Project update: 
September 30, 2025: Artwork has been selected. A structural engineer is under contract for the foundation design. Art will likely be installed in 2026.

December 31, 2025: The foundation design is close to complete, but staff has coordinated with the new Mobility Hub building planned construction in 2026 and intends to integrate the temporary art foundation construction with the Mobility Hub building construction.

Target Date: Summer 2026
Status: 30% Complete
Lead: Engineering
Supporting: 

Related Goals: Environmental Sustainability, Emergency Preparedness, Key Infrastructure, Community Connectivity & Economic Vitality, and Workforce Housing

2.1 Finalize IDEA Actions Based on Results from Community Satisfaction Survey

Description: The Town's Steering Committee has come up with a list of planned IDEA actions. There has been extensive outreach for community feedback to ensure those planned actions are aligned with community needs.

Project Update: 
September 30, 2025: On September 23, 2025, Town Council unanimously approved the IDEA Action Plan. 

Target Date: Summer 2025
Status: Complete
Lead: Community Engagement 
Supporting: Town's IDEA Action Plan Committee

2.2 Conduct Staff Survey Regarding Prioritization of Internal IDEA Actions and Utilize Survey Results to Finalize Proposed Internal IDEA Actions to be Included in the Workplan and IDEA Action Plan

Description: In 2024 the Town's IDEA Action Plan committee worked with consultants to complete an IDEA assessment and draft action plan. A staff survey will help inform prioritization of internal-facing actions to be included in the next two-year work plan.

Project Update: 
September 30, 2025: On September 23, 2025, Town Council unanimously approved the IDEA Action Plan, incorporating and summarizing the results of staff survey.

Target Date: Spring 2025
Status: CompleteLead: Community Engagement
Supporting: Town's IDEA Action Plan Committee

2.3 Finalize IDEA Action Plan for Council Adoption
Description: 2040 General Plan Community Character Element Action Item CC-6.A; Economic Development Element Policy EC-4.3 -The IDEA Action Plan will be a public document that summarizes the Town's internal and external IDEA actions, both planned and ongoing. Once the Action Plan is adopted by Town Council, specific actions will be added to the 2025-2027 Strategic Priorities Workplan.

Project Update: 
September 30, 2025: On September 23, 2025, Town Council unanimously approved the IDEA Action Plan. While the Plan is finalized, staff is working with a graphic designer for the public facing version.

December 31, 2025: The graphic designer has been working on the document and is about halfway through the process.

Target Date: Summer 2025
Status: 95% Complete
Lead: Community Engagement
Supporting: Town's IDEA Action Plan Committee

2.4 Develop a Community Engagement Framework

Description: 2040 General Plan Community Character Element Action Item CC-6.A; Economic Development Element Policy EC-4.3 -The IDEA Action Plan will be a public document that summarizes the Town's internal and external IDEA actions, both planned and ongoing. Once the Action Plan is adopted by Town Council, specific actions will be added to the 2025-2027 Strategic Priorities Workplan.

Project Update:
December 31, 2025: Staff will undertake outreach and engagement activities in the spring to gather input on community preferences, including activities conducted as part of the Language Access Plan process.

Target Date: Summer 2026
Status: 
Lead: Community Engagement
Supporting: Town's IDEA Action Plan Committee

2.5 Create a Youth Commission

Description: This will be an advisory group made up of young people who can provide input on local issues and collaborate with the Town on matters affecting their communities. Efforts will be made to encourage diverse participation, with the goal of increasing youth voice, engagement, and agency in local decision-making.

Project Update:
September 30, 2025: Staff will conduct outreach and engagement with youth throughout the winter and spring to gather input on what they would like to see in a youth commission. In addition, staff are currently developing the application form that will be used for recruitment once there is a clearer understanding of the commission’s structure and goals.

Target Date: Launch Feb. 2027
Status: 5% Complete
Lead: Community Engagement
Supporting: 

2.6 Create an Outreach Partnership Grant Program

Description: The goal of this program is to foster mutually beneficial partnerships that strengthen our outreach and engagement strategies by leveraging the expertise, cultural competency, and on-the-ground connections of our CBO partners.

Project Update:

Target Date: Launch June 2026
Status: 5% Complete
Lead: Community Engagement
Supporting: 

2.7 Explore Opportunities to Increase Awareness of TART Connect & Dial-A-Ride

Project Update:
September 30, 2025: IDEA, Communications and Transportation staff are working on outreach materials to make information more accessible. Staff are also partnering with community-based organizations such as Sierra Senior Services and Sierra Community House to better understand and address the gaps. The IDEA Program Analyst is organizing a senior sign-up day for Dial-a-Ride for early December with Sierra Senior Services.

December 31, 2025: IDEA and Transportation staff, with Sierra Senior Services, hosted a very successful sign-up day in December, with around 12 seniors in attendance and approximately 10 new ADA applications submitted. The event also provided helpful information and clarification on the different transportation programs and how they differ. Given the success of this event, staff is planning to host additional sign-up days, including some on a larger scale, and with other community partners such as SCH and TDRPD.

Target Date: Ongoing
Status: 50% Complete
Lead: Community Engagement
Supporting: 

2.8 Create a Series of Veteran Spotlight Videos and Celebrate our Veteran Community Members

Description: The goal of this program is to foster mutually beneficial partnerships that strengthen our outreach and engagement strategies by leveraging the expertise, cultural competency, and on-the-ground connections of our CBO partners.

Project Update:
September 30, 2025: Veteran spotlight videos are under development with anticipated preview for Veterans Day 2025 and 3-5 more interviews planned with a viewing opportunity being explored.

Target Date: Launch June 2026
Status: 75% Complete
Lead: Community Engagement
Supporting: 

2.9 Explore the needs of community members with disabilities and facilitate conversations regarding strategies to better serve these needs

Description: This goal focuses on understanding the experiences and needs of community members with disabilities. This may include formal and informal conversations and engagement with trusted organizations such as Tahoe Ability Program, Achieve Tahoe, and Alta California Regional Center; direct connections with members of this community of focus; and other efforts to identify barriers to participation in Town programs and services. The intent is to gain deeper insight into the lived experiences of individuals with disabilities—broadly defined to include physical, cognitive, developmental, and sensory differences—and to explore strategies that may support more inclusive practices across departments.

Project Update:
September 30, 2025: Staff is working with community-based organizations such as Achieve Tahoe and Tahoe Ability Program to better understand gaps and possible areas of collaboration. Some of the efforts being done for goal 2.7 are also applicable for this goal.

Target Date: Ongoing
Status: 50% Complete
Lead: Community Engagement
Supporting: 

2.10 Continue Engaging with the Washoe Tribe of Nevada and California

Description: This is aimed at strengthening and expanding the Town and Tribe’s working relationship. This will include: 1. Acknowledging Washoe Tribal history publicly, through relevant Proclamations during Council meetings and by including a link on the Town of Truckee's homepage to the Washoe Tribe of Nevada and California website/history; 2. Working with the Washoe Tribe on projects like development project consultations, naming parks, and cultural consultations. Inviting Tribal Liaison to virtual meetings to accommodate travel constraints, 3. adopting a land acknowledgement, approved by the Tribe, as part of this IDEA Action Plan, with the potential for use in other Town documents and communications.

Project Update:
September 30, 2025: Washoe Tribe representative Herman Fillmore attended and spoke at the DEWBEYÚMUWEɁ PARK Ribbon Cutting in October. Staff also collaborated with him in the development and subsequent adoption of the Town's Land Acknowledgement.

Target Date: Ongoing
Status: Ongoing
Lead: Community Engagement
Supporting: 

2.11 Develop a Language Access Plan (LAP)

Description: An LAP is a strategy to help people who speak different languages understand and access services, information, and programs. It outlines how to provide translation, interpretation, and other language support for non- English speakers. This may include: 1. establishing guidelines for which materials need translation or interpretation and when to provide it; 2. reviewing the need and resources for Spanish translation and interpretation at all Town Council meetings; 3. making website translation tools easy to find on all Town pages; 4. ensuring newsletters are available to the Hispanic community and translated into Spanish, 5. evaluating communication best practices and providing alternative outreach methods (like flyers, handouts, and surveys in Spanish) for communities facing inequities.

Project Update:
September 30, 2025: An outline for the Plan has been established and staff is working on its development.

December 31, 2025: Sections of the plan have been completed, and staff is currently working on a Needs Assessment, with several outreach and engagement efforts underway.

Target Date: March 2026
Status: 50% Complete
Lead: Community Engagement
Supporting: 

2.12 Provide Language Access Training for Staff

Description: Following the completion of the Language Access Plan, this training initiative will provide Town staff with an overview of the Plan and offer best practices for engaging with non-English speaking individuals and those with limited English proficiency. The training is intended to strengthen staff awareness and build confidence in serving diverse community members, supporting more inclusive and consistent communication practices across departments.

Project Update:
December 31, 2025: Staff has begun contacting potential Language Access training providers, such as Cross-Cultural Communications, and is currently in the process of selecting the most suitable option. Because the training is closely tied to the Language Access Plan, adoption of the plan is required before moving forward.

Target Date: FY2026/27
Status: 15% Complete
Lead: Community Engagement
Supporting: 

2.13 Explore the use of relevant social media platforms, such as WhatsApp when and where relevant 

Description: In collaboration with the Communications Program Manager, explore the use of relevant social media platforms, such as WhatsApp and WhatsApp Communities, as appropriate, to support outreach when they may be useful, effective, or align with expressed interests from communities of focus. WhatsApp is a free messaging app that allows users to send texts, make voice and video calls, and share media over the internet. WhatsApp Communities are a feature that lets users organize multiple group chats under one umbrella, making it easier to manage large groups or organizations. WhatsApp is especially popular among Spanish speakers and international travelers, including many J-1 visa holders, due to its widespread global use, cost-free communication features, and ability to stay connected with family and peers across countries. We have received feedback from those communities asking staff to use this platform to communicate with them.

Project Update:
September 30, 2025: The Town's WhatsApp group currently has 81 members, and relevant information is shared at least once a week, with all information shared in English and Spanish.

December 31, 2025: The number of members has increased to 97.

Target Date: January 2026
Status: Complete
Lead: Community Engagement
Supporting: 

2.14 Provide Opportunities for Community Members to Engage With and Better Access the Town’s Environmental and Emergency Preparedness Programs and Plans

Description: This may include: 1. Collaboration between IDEA, Communications and Sustainability staff to develop a summary of the Climate Action Plan to provide a relatable and understandable overview for all town residents. 2. Collaboration between IDEA, Communications and Sustainability staff to support updates to the Keep Truckee Green website and help ensure sustainability information is easier to navigate and understand. 3. Collaboration between Communications, IDEA and the Office of Emergency Services on the design of outreach materials, workshops, meetings, and events that aim to reflect the needs and preferences of communities of focus.

Project Update:
September 30, 2025: Sustainability staff and the Communications Program Manager are planning the implementation of the Keep Truckee Green website as an integrated microsite of the main Town website, aligning structure, navigation and functionality of information across divisions. If the contract is approved, a new microsite should be launched by Fall 2026. Staff will begin working CAP and emergency services outreach materials in the Spring of 2026.

Target Date: June 2027
Status: Completed
Lead: Community Engagement
Supporting:

2.15 Align the Town’s Web Content and Mobile Applications with Updated Title II Regulations under the Americans with Disabilities Act (ADA)

Description: This will be done in collaboration with the Communications Program Manager and it is also the first goal in the 'Achieve and Maintain Digital Accessibility Compliance' section of the workplan. See below.

Project Update:
September 30, 2025: Ongoing updates are made to ensure the Town of Truckee main website is ADA compliant. The Communications Program Manager has started exploring solutions that would support the new Title II requirements for PDF documents, which go into effect in April 2027. Updates to social media requirements also continue to be made by Communications staff and discussed with the Communications Committee.

Target Date: April 2026
Status: 5% Complete
Lead: Community Engagement
Supporting:

2.16 Provide Accessibility Training for Staff 

Description: This training initiative will offer Town staff an overview of the Town’s ADA Plan, Title II requirements related to written material compliance, and best practices for engaging with individuals with disabilities. The goal is to support more inclusive, accessible service delivery by increasing staff understanding and confidence in applying accessibility standards and principles.

Project Update:

Target Date: June 2027
Status: 
Lead: Community Engagement
Supporting: Human Resources

2.17 Create a Standing IDEA Committee

Description: This Committee will be comprised of 6-8 Town staff members from various departments to provide ongoing input on internal and external IDEA programs and support integration of Action Plan recommendations and future organizational initiatives. They will play a critical role in guiding and supporting IDEA efforts, ensuring that staff training is informed by staff voices from across the organization and tailored to the job functions that would benefit from such training.

Project Update:
September 30, 2025: An email was sent to the previous committee and all town employees to ask about interest in joining the IDEA Committee, along with an interest form that closes on November 26th. Once all forms have been received, staff will evaluate and then form the Committee in early 2026.

December 31, 2025: The IDEA Committee has been officially formed and consists of 16 members, with representatives from every department. The first meeting was held on January 8th, 2026, and the Committee will meet once a month.

Target Date: March 2026
Status: 50% Complete
Lead: Community Engagement
Supporting:

2.18 Provide Staff Training Related to IDEA Tailored to Specific Job Functions/Departments

Description: Provide staff training related to IDEA tailored to specific job functions/departments Training topics will also be prioritized to align with changes in Town programs or actions.

Project Update:

Target Date: FY2026/27
Status: 
Lead: Community Engagement
Supporting:

2.19 Collaborate with Local Partners to Develop Inclusive Job Recruitment and Advertising Strategies

Description: By collaborating with local agencies, educational institutions and Community Based Organizations to develop job recruitment strategies we can help to attract qualified applicants from all segments of the community. This may include: 1. Identifying pathways for advertising jobs to all segments of the community. 2. Developing a framework for how managers can most effectively advertise different types of jobs (i.e. specialized/difficult to recruit vs. easier to recruit positions).

Project Update:
September 30, 2025: Staff has conducted outreach with local high schools as a way to increase awareness about Town job opportunities. Formal coordination with CBOs to develop additional pathways to advertise jobs has not started.

Target Date: March 2026
Status: 10% Complete
Lead: Community Engagement
Supporting:

2.20 Training for HR Staff

Description: Provide training opportunities for the Human Resources (HR) Division to enhance knowledge and skills to promote a culture of empathy, respect, and psychological safety.

Project Update:
September 30, 2025: The Town included a budget to send HR staff to this training. Next step is locating applicable training.

Target Date: FY2026/27
Status: 15% Complete
Lead: Human Resources 
Supporting:

Related Goals: Environmental Sustainability

3.1 Implement New Public Records Request Software on Website

Description: NextRequest, a public records request (PRR) software from CivicPlus, will allow the public to request records through a portal on the Town's website; allow for easier communication between public and the staff, and staff interdepartmentally; and provide a platform for all documents provided in response to a PRR to be searched for and downloaded by any member of the public. Ideally, by having all records requested on our website and available for the public, we anticipate reducing the number of PRRs received. We anticipate being able to show the public the amount of time staff spends on any given PRR. Finally, we anticipate increasing transparency by having a public facing records interface.

Project Update:
September 30, 2025: NextRequest was implemented at the beginning of May 2025. Since then and as of November 7, 2025, staff has successfully received and responded to 384 public records requests through this software.

Target Date: December 2025
Status: Complete
Lead: Town Clerk
Supporting: All Town Departments

3.2 Move and Reorganize All Building Records to Allow Building Records to be seen on Public-Facing Laserfiche Portal

Description: Most public records requests are for building permits. By reorganizing the building records in Laserfiche to separate permits from plans/structural calculations so that permits are available through the public Laserfiche portal and plans/structural calculations are kept on the private Laserfiche portal, the public can access building permits by going to the Town's website while the Town maintains compliance with California law to not release plans/structural calculations without the proper notification process.

Project Update: 
September 30, 2025: Due to the manual process, the number of permits for each APN, and time constraints with other projects, the new estimated completion date is 12/31/2026. Building plans are being separated from permits, and permits are being placed on the public Laserfiche portal as a public records request for that property is received. Staff is looking at utilizing their Laserfiche consultant to assist with the process if time constraints continue into 2026.

December 31, 2025: The automation process continues with each staff member in the clerk’s department devoting a set amount of time each week to work on updating the building records. Additional staff time outside of the clerk’s department will be used as capacity allows.

Target Date: December 2025
Status: 15% Complete
Lead: Town Clerk
Supporting: 

3.3 Implement New Codification Software

Project Update:
September 30, 2025: The new codification software was successful launched in October 2025. Adopted ordinances and the Municipal Code are now linked through the Town's website to a separate platform called Municode.

Target Date: December 2025
Status: Complete
Lead: Town Clerk
Supporting: 

3.4 Contract Automation Workflow

Project Update:
September 30, 2025: Workflow development has been completed for the Letter Agreement and is now in the testing phase; the initial workflow structure has been established for the remaining two agreements using the framework of the Letter Agreement as the basis. New target completion date 12/31/2026.

December 31, 2025: The Letter Agreement (LA) workflow is approximately 80–90% complete. The testing phase by development staff is complete and the LA workflow will be sent to Contract Administrators (CA) in the last week of January. This workflow structure will also be used for the remaining two standard agreements (Professional Services Agreement and Construction Contract). The target completion date remains 12/31/2026. CA testing is planned for the first few weeks of February, followed by feedback and refinements. Simultaneously, DocuSign integration and completion of the agreement filing process in Laserfiche (including connection to the recently established Laserfiche autofile process) will occur through the remainder of Q1.

Target Date: December 2025
Status: 40% Complete
Lead: Town Clerk
Supporting: 

3.5 Web Based Police Reporting: Increase Accessibility of Reporting Certain Types of Criminal Reports Online in English and Spanish

Project Update:
December 31, 2025: Currently in discussion with Nevada County Sheriff, Grass Valley PD, and Nevada City PD to implement a new Report Management System county-wide. The new system will allow increased reporting options for community members in both English and Spanish.

Target Date: March/April 2026
Status:
Lead: Police 
Supporting: Community Engagement

3.6 Town Wide Aerial Mapping Project (C1906): Improve Mapping Services Available to Town Staff and Public

Project Update:
September 30, 2025: Initial meeting with partner agencies occurred in summer 2025. RFP is in draft form waiting approval from partners. The expected RFP release date is Nov 15th and will be open through Jan 15th.
December 31, 2025: RFP closed on Jan 15th. 14 proposals were received. Proposals are currently under review by participating agency representatives. Proposal costs range from $140,000 to $1,000,000.

Target Date: Spring 2026
Status: 15% Complete
Lead: Engineering
Supporting: Community Engagement

3.7 Permit Tracking Software

Project Update:
September 30, 2025: Specifications for software were identified and vetted through internal steering committee. Demo day participation request sent out to five vendors, and all provided demonstrations in October. Town staff, contractors, CATT and partner agencies were invited to observe all presentations. Preferred vendor, CloudPermit was selected and staff have begun contract negotiations. AirDiamond Consulting has also provided preferred vendor demos to contractors and received verbal confirmation of support at this point.

December 31, 2025: Contract negotiations with Cloudpermit are underway, with Phase 1 (Permitting) go-live set for May 1, 2025. Subsequent phases are planned for Planning and beyond, and staff are coordinating data preparation and implementation planning to support rollout.

Target Date: 2026
Status: 50% Complete
Lead: Community Development & Information Technology
Supporting: Town Manager

Related Goals: Environmental Sustainability, Emergency Preparedness, Key Infrastructure, Community Connectivity & Economic Vitality, and Workforce Housing

4.1 Development of Communications Resource Guide

Description: Develop and implement a standardized communications resource guide that outlines available strategies, estimated time and effort for different levels of strategic communication, and key audience considerations. This 'Communications Menu' will serve as a tool for all Town divisions to effectively plan and align their outreach efforts with organizational goals.

Project Update: 
Project Update – September 30, 2025: This document is currently in draft mode. Input is yet to be sought from the Communications Committee and Division Heads. Consultation with the IDEA Program Analyst is also required to identify where translation and interpretation may be application and how this menu will intersect with the requirements outlines in the planned Language Access Plan.

Target Date: Spring 2026
Status: 50% Complete
Lead: Community Engagement
Supporting: 

4.2 Organize and Centralize Outreach Materials for Improved Staff Access and Useability

Description: Improve the organization and management of outreach materials to ensure staff can easily access high-quality, properly licensed photos and videos. This includes transitioning materials to new software, implementing clear guidelines for usage, and streamlining storage for better efficiency.

Project Update: 
September 30, 2025: We have identified Box.com as our designated storage solution, consistent with the platform our IT department is implementing organization-wide. The initiative to consolidate photos and establish standardized naming conventions and folder structures is currently on hold until the Box.com rollout is complete and the associated folder security requirements are fully defined.

Target Date: Spring 2026
Status: 10% Complete
Lead: Community Engagement 
Supporting:  

4.3 Develop Spanish-Specific Resources 

Description: Develop a Spanish-specific newsletter and explore additional communication platforms to enhance engagement with Spanish-speaking community members. This initiative will be informed by data from the IDEA Action Plan and will require further exploration of best practices and input from local community groups to identify the most effective outreach methods. By doing so, we can gather more precise data on Spanish-language engagement and improve our communication strategies.

Project Update: 
September 30, 2025: A Spanish-specific newsletter has been implemented. It currently has 51 subscribers with an open rate of 69%. A WhatsApp group has also been implemented, hosted by the IDEA Program Analysts. It is open to all and messages are produces in both English and Spanish. There are currently 81 members in the group.

Target Date: December 2025
Status: Completed
Lead: Community Engagement
Supporting: 

Related Goals: Environmental Sustainability, Emergency Preparedness, Key Infrastructure, Community Connectivity & Economic Vitality, and Workforce Housing

5.1 Bring All Web Content and Mobile Applications into Updated Regulations for Title II of the Americans with Disabilities Act (ADA)

Description: Updates have been made to Title II of the Americans with Disabilities Act (ADA) and the Town of Truckee needs to bring all web content into compliance by April 2027. This includes maintenance of ADA compliance with the new Town of Truckee website and assessing and supporting KTG and PD into compliance on all webpages and applications.

Project Update: 
September 30, 2025: Ongoing updates are made to ensure the Town of Truckee main website is ADA compliant. The Communications Program Manager has started exploring solutions that would support the new Title II requirements for PDF documents, which go into effect in April 2027. Updates to social media requirements also continue to be made by Communications staff and discussed with the Communications Committee.

Target Date: April 2027
Status: 5% Complete
Lead: Community Engagement
Supporting:  

5.2 Create Guidelines and Training Materials for Staff to Comply with ADA Requirements for Social Media and Web Products

Description: Social media posts made by a state or local government before the compliance deadline for this rule do not need to meet WCAG 2.1, Level AA. However, implementing training earlier will help staff adapt to these standards and ensure a smoother transition to full compliance.

Project Update: . 

Target Date: Summer 2026Status:Lead: Community Engagement 
Supporting: 

Related Goals: Environmental Sustainability, and Key Infrastructure, Community Connectivity & Economic Vitality

6.1 Support Communications and Event Tabling for 2025-2027 workplan Goals and Core Services 

Description: With a focus on on-going communication efforts for programs and services, this task item is purposefully broad in nature to reflect the allocation of resources and capacity to support widespread communication for programs, goals and services. Examples include: R2SC program communications, Edmunds Loft, Rooted Renters, Heat Pump Incentive Programs, Bike month campaign, etc.

Project Update:
September 30, 2025: Ongoing support continues to take place. A community block party also took place in September 2025, with the inclusion of all Town of Truckee divisions. It provided an opportunity for staff to connect with the community and showcase projects and initiatives important to the community. Over 30 non-profit and special district partners participated in the downtown event with almost 900 attendees.

Target Date: Ongoing
Status: Ongoing
Lead: Community Engagement
Supporting: Internal Communications Team