ADA Eligibility & Information

The Americans with Disabilities Act (ADA) requires that complementary paratransit service be available to persons who, because of a disability, cannot use the fixed route bus system.

The Town of Truckee contracts with Paratransit Services to provide the TART Dial-a-Ride service. This service is a specialized transportation service for persons who cannot independently use fixed-route bus services due to a disability or health-related condition some or all of the time. TART Dial-a-Ride is available for use by the general public for a fare, but an ADA-certified person who requests their ride by 5 p.m. the day in advance will receive priority scheduling over persons with no ADA eligibility.

For more information on how to reserve a ride, please call 530-550-7541.

ADA Policy and Eligibility Application

  1. ADA Eligibility Application (PDF)
  2. Town of Truckee ADA Grievance Procedure Form (PDF)

California Relay Service (CRS)

California Relay Service (CRS) provides specially trained operators to relay telephone conversations back and forth between people who are deaf, hard of hearing, or speech-disabled and all those they wish to communicate with by telephone.

For additional information please contact the Consumer Affairs Specialist at:
TTY: 800-867-4323
Voice: 877-546-7414